Abstract
Customer Relationship Management (CRM) is a cloud-based technology that helps businesses to interact with their customers and potential customers. CRM makes easy access to shared computing resources with less management effort. Salesforce is an advanced and efficient CRM Solution. In this paper, we are discussing cloud computing, features of a good CRM tool, Salesforce as a CRM solution, analysis of Salesforce growth with other CRM providers, and the Salesforce CRM in COVID 19 insight. This paper aims to provide an extensive study of CRM using Salesforce and to substantiate the efficiency of Salesforce with other CRM providers like Adobe, Microsoft, and Oracle, etc.
Keywords: Cloud Computing, COVID 19, Customer Relationship Management, Good CRM Tool, Market Share, Salesforce.
Related Journals
Recent Patents on Space Technology
Recent Progress in Space Technology (Discontinued)
Current Alternative Energy
Recent Patents on Mechanical Engineering
Recent Patents on Engineering
Current Innovations and Emerging Technologies
Current Chinese Engineering Science
Current Biochemical Engineering (Discontinued)
Journal of Fuzzy Logic and Modeling in Engineering
Journal of Intelligent Systems in Current Computer Engineering
Related Books
6G Wireless Communications and Mobile Networking
Recent Advances in Renewable Energy
Recent Advances in Renewable Energy
Recent Advances in Renewable Energy
Recent Advances in Renewable Energy
Recent Advances in Renewable Energy
Solar Thermal Systems: Thermal Analysis and its Application
Recent Developments in Artificial Intelligence and Communication Technologies
40 YEARS OF SHS: A LUCKY STAR OF A SCIENTIFIC DISCOVERY A Presentation with Elements of a Scientific Lecture
A Review: Chill-Block Melt Spin Technique, Theories & Applications